COURSE OVERVIEW

There are no prerequisites to attend this course, however, a working knowledge of Trend Micro products and services, as well as an understanding of basic networking concepts and principles will be helpful.

Basic knowledge of the following topics is also beneficial:

• Windows servers and clients
• Firewalls and packet inspection devices
• VMware ESXi / vCenter / NSX
• Amazon AWS / Microsoft Azure / VMware vCloud
• Virtualization technologies

OfficeScan Overview

•    New Features and Enhancements in OfficeScan XG
•    Architecture Overview (OfficeScan Server and Agents)
•    Key Features and Benefits
•    Footprint
•    Services and Major Components
•    Configuration Repository and Database

Installation

•    OfficeScan Server and Agent Installations
•    Upgrade Options
•    Server Migration
•    Agent Installation Methods, Uninstalls and Post Installation Tasks

Communication and Administration

•    Ports and Protocols
•    Authentication
•    Management Console
•    Users, Roles and Grouping

Protection

•    Smart Protection Network and Smart Protection Servers
•    Virus Protection
•    File Reputation
•    Spyware/Grayware Protection
•    Firewall Protection
•    Web Threat Protection

Communication and Admin

•    Agent/Server Communications
•    Troubleshooting
•    Authentication
•    Ports and Protocols
•    Console Access and Roles
•    Unmanaged Endpoints
•    Agent Grouping and Settings
•    Offline Agents
•    OfficeScan Edge Relay for Off Premise Protection

Update

•    Server and Agent Updates
•    Update Methods and Sources
•    Downloading and Deploying
•    Rollbacks

Protection

•    Smart Protection Network and Servers
•    Virus Protection
•    File Reputation
•    Advanced Threat Scan Engine (ATSE) Scan
•    Spyware/Grayware Protection
•    Damage Clean‐up
•    Firewall
•    Web Threat Protection

Additional Protection

•    Behaviour Monitoring (including Unauthorized Change Prevention)
•    Census (Behaviour Monitoring)
•    Ransomware Protection
•    Memory Scanning and Browser Exploit Solution
•    Suspicious Connection Services
•    Predictive Machine Learning

Data Protection (Data Loss Prevention)

•    Architecture and Installation
•    DLP Agent
•    Device and Digital Asset Control
•    DLP Logging and Debugging
•    Trend Micro Control Manager DLP Management for OfficeScan