TeamViewer – 1E DEX is an intelligent Digital Employee Experience (DEX) platform that uses analytics and artificial intelligence to assess and improve the performance of devices, applications, and networks.
It enables IT teams to anticipate problems, apply automatic solutions, and ensure a smooth digital experience, reducing interruptions and increasing employee productivity.
Main Features
- DEX Score Metric: Evaluates users’ digital experience in real time.
- Predictive analysis: Detects incidents and bottlenecks before they affect operations.
- Automatic actions: Intelligent repairs without manual intervention.
- Full integration: Direct connection with TeamViewer Remote and RMM.
- Performance monitoring: Continuous analysis of CPU, network, apps, and connectivity.
- IT environment optimization: Reduces support times and improves satisfaction.
- 360° management: Consolidated data for experience-based decision-making.